Returns & Exchanges

At Exchange Life, we want you to love every piece you wear, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is always our top priority.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the unworn items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing